You may phone for the results of tests on 023 80252131 option 4 but please allow one week and remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself. Please do not phone for results for friends/relatives without prior arrangement (written consent may be required).
- The surgery tends to be at its quietest after 14:00and the receptionist will have more time then to deal with your enquiry. Checking results is time-consuming and requests at other times may result in you being asked to call back later.
- You will need to know the specific test results that you require. Some tests take longer than others to process. If you have had several tests the receptionist will not necessarily know whether all the results are back unless you can identify them.
- Please do not expect the receptionists to have any medical knowledge. They are only instructed to tell you if your test is normal. If any test is abnormal or you require further discussion or interpretation then please refer to your doctor.
We do hundreds of tests and we cannot contact you all with your results, so we leave this responsibility with you. We do, however, ensure that all test results are seen by a doctor.