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 When should I worry: If you are unsure which service you require please contact NHS 111 service or alternatively you can speak with a pharmacist or visit  or

Romsey Hub  

Did you know that GP appointments are available for west Hampshire patients on weekdays 6pm till 8pm and weekends at one of our Primary Care Extended Access Hubs. Contact NHS 111 to book an appointment or speak with your GP practice

Emergency Department Southampton General Hospital

For symptoms of serious illness and major accidents - choose the Emergency Department or 999


Emergency services are very busy. You should only attend the Emergency Department if you are badly hurt or if you become very seriously ill (life-threatening). Make sure the Emergency Department is available if you or your loved ones need it by NOT choosing this service unless you really need to.

Royal South Hants Hospital Minor Injury Unit

For trips, minor injuries and everything in between - choose the NHS Minor Injuries Unit



GP Out of Hours Service

For fevers and infections that cannot wait for your surgery to re-open, choose the GP Out of Hours Service


If the surgery is closed, contact the GP Out of Hours Service for urgent medical problems or illness which cannot wait until usual surgery opening time. Call 111 to access this service.


For tummy upsets, coughs and colds - choose a Pharmacist


Visit your Pharmacy for help treating minor ailments, general health advice and travel health advice. Many pharmacies have private consulting rooms. Pharmacists are trained how to tell a minor ailment from something more serious. If you need over the counter medicines a pharmacist can help you choose which is best for you and your symptoms.

NHS 111

For absolutely any questions about health – choose NHS 111


NHS Advice Team can also help you find health services in your local area. NHS 111 offers confidential advice and information by telephone, on the Internet and digital TV 24 hours a day. Telephone 111    freeview 108     Sky digital page 2


For minor ailments, grazes, bruises - choose self care


Self care is the best option when treating very minor illness or injuries. Choosing well ensures you receive the rest and recovery you need and means busy NHS services such as the Emergency Department are available to help those who need them most. Have you checked your first aid kit recently to make sure it’s fully stocked?

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website