This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

IMPORTANT INFORMATION:-

FLU VACCINATION AVAILABLE FOR ALL OUR ELIGIBLE PATIENTS.

All eligible patients would have received a letter from the surgery about their flu appointment

The Dept of Health criteria for free NHS vaccinations are:

  • Over 65’s
  • Patients in the clinically at risk category:                                           
    • Chronic Respiratory Disease
    • Chronic Heart Disease
    • Chronic Kidney Disease
    • Chronic Liver Disease
    • Chronic Neurological Disease
    • Diabetes
    • Immunosuppressed
    • Asplenia or Dysfunction of the Spleen
    • Pregnant Women
    • Morbid Obesity (Class III )
    • Children aged 2 or 3 years of age (born between 01.09.2013-31.08.2015). Children in reception class and school years one, two, three and four will be offered their vaccination in school.

As the Dept of Health’s guidelines are always changing please contact the surgery to see if you are eligible for a flu vaccination this year.

If you have any queries regarding the flu vaccination please contact the surgery on 02380252131

 

BROWNHILL SURGERY

Sadly Brownhill Surgery will be closing on 30th November 2017.

Park and St Francis Surgery would like to reassure Brownhill Surgery patients that they will receive a letter from the Clinical Commissioning Group with the steps to follow. For further information patients can click on the web link below. All local practices will have capacity to register patients in due course, following the procedure outlined in the web link.

Please do not contact us for more information as everything you will require is available via the web link. We would like to assure Brownhill patients that we are working with the clinical Commissioning Group to ensure that the registration process is as smooth as possible.

 

FRIENDS AND FAMILY TEST

We are seeking patient feedback on recent experiences at the practice. If you have had contact with us recently and would like to complete a simple 2 question feedback form, you may do this in a number of ways.  Paper forms are available at the practice or for download on this site.  Alternatively you may  leave your feedback on www.leavemyfeedback.com/4694 quoting surve ID 4694.

 You can now view our latest PRG report on this website under the Patient Group Heading

Our CQC visit from November 2014 is available to read in the CQC Registration Link

PLEASE VISIT THE PPG PAGE FOR THEIR LATEST NEWSLETTER

Appointments

appointment_1The practice can be contacted from 08:00 to 18.30 Monday to Friday for emergencies and general enquiries.

The appointment lines open from 08:15 till 12.00 and 14.00 till 18.00. Please note that the telephone is always busy in the morning - contact us in the afternoon if possible.

  • We offer a range of appointments throughout the day including urgent appointments for the same day, telephone consultations and routine appointments which can be booked up to six weeks in advance. When calling the appointment line, please choose from the following options:
  • Option 1 : Routine : Appointments with a doctor or nurse.  For routine appointments you will be offered the first available appointment with the doctor/nurse of your choice, or another doctor/nurse if this is not convenient.  Please try, when possible to see the sam doctor for a particular problem.
  • Option 2 : MEDICAL EMERGENCY : connects you directly to the EMERGENCY desk where urgent advice or -assistance will be arranged.
  • Option 3:  Urgent same day appointment or medical advise - You will be connected to triage reception
  • Option 4: For Enquires

Before making an appointment, please consider whether you need to see a doctor, whether an appointment with a nurse may be suitable, or whether your problem may be sorted via a telephone consultation.

Appointments can be made by telephone or in person at either surgery. A single appointment is for 10 minutes. Should you wish to have a longer consultation, please ask the receptionist when making the appointment as this will help avoid delays for other patients.

You may be accompanied by a relative or a friend at any consultation, but please introduce them to your doctor at the beginning of the consultation. If you would like a chaperone to be present during any intimate examination, please ask the clinician before the examination commences.

If you cannot keep your appointment, please let us know so that we can offer it to another patient.

Practice Nurses

Our practice nurses are available for routine appointments throughout the day and these can be booked by telephoning the appointment line.

Telephone Consultations

If you feel your problem might be resolved by a telephone call, an appointment time will be given and the doctor will ring you back.

Emergencies

If there is a medical emergency at home that is life-threatening, please call an ambulance by telephoning 999. For other emergencies please telephone the surgery option 2 and speak to a receptionist. A doctor will contact you to assess the problem and the best way forward.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website